WATERFORD —Charter Oak Federal Credit Union has announced the promotion of Sundae Franklin to senior vice president and chief retail officer. She will oversee the credit union’s network of 16 branches, including the branch administration and training teams.
Brian A. Orenstein, president and CEO, said Franklin’s banking experience and knowledge of Charter Oak’s retail branch operations would “greatly help Charter Oak as we continue to broaden our banking services to our growing membership in eastern Connecticut.” The credit union has added four new branches in New London and Windham counties in the past five years.
Franklin, of Quaker Hill, joined Charter Oak in 2008 as the Niantic branch and was promoted to assistant vice president in 2011. In 2015 she became vice president-sales manager overseeing branch network operations.