Business Briefs

Business Briefs


Wash. Trust named one of R.I.’s ‘Best Places to Work’

WESTERLY ­— For the third consecutive year, Washington Trust has been named as one of the best places to work in Rhode Island by Providence Business News and was included in the best companies group. The bank was one of 50 companies recognized at the 2013 awards dinner held at the Crowne Plaza in Warwick.

“Washington Trust is a special place because of our employees,” said Joseph J. MarcAurele, Washington Trust chairman, president and CEO. “We wouldn’t be the company we are today without the talents and dedication of our employees, who provide outstanding service, trusted advice and integrity in everything they do.”

Companies were evaluated based on their workplace policies, practices, philosophy, systems and demographics.

Employees also provided information about their workplace experience. Ranking was based upon combined scores.

For more information on the best places to work in Rhode Island program, visit

Enjoy a free hot dog at WCCU

WESTERLY — Be sure to stop by the Westerly Community Credit Union, 122 Granite St., for a free hot dog on Friday, Aug. 16, from 11:30 a.m. to 2 p.m. Wayne Lagasse, the credit union’s Members Financial Services vice president of wealth management, will be behind the grill cooking.

Bring any questions you may have regarding retirement planning for a no-obligation discussion, or just stop by to enjoy a delicious hot dog.

For more information or to set a no-cost, no-obligation appointment with Lagasse, call a financial services representative from Westerly Community Credit Union at 401-596-7000.

Citizens Bank recognized for customer satisfaction in mobile banking

PROVIDENCE — Citizens Bank’s mobile banking apps for Android and iPhone are generating the most positive customer feedback in the industry, according to a new report issued by Xtreme Labs.

In announcing its findings of the top three mobile banking apps, Xtreme Labs noted that “Citizens Bank is the only bank with the highest-rated apps on both Android (4.5 stars) and iOS (4.5 stars) platforms.”

Citizens Bank’s iPhone app was recognized for having both the highest star rating and the highest percentage of positive customer comments in the industry. The Citizens Bank Android app has the highest percentage of positive customer comments and the second-highest star rating, according to the report. USAA posted a slightly higher star rating for Android, with 4.6 stars, but a lower percentage of positive customer comments.

No other bank received top three honors for both iPhone and Android.

Xtreme Labs’ review of comments found that comments for Citizens Bank’s Android app were 97 percent favorable, while comments for the bank’s iPhone app were 93 percent favorable.

These findings echo a December 2012 Javelin Strategy & Research report that ranked Citizens Bank #1 for mobile-banking customer satisfaction.

WCCU Donates AED to Westerly Police Department

The Westerly Community Credit Union has donated an AED (automated external defibrillator) to the Westerly Police Department to help support its goal of one AED per police cruiser.

The AED is a small device used for resuscitating people who have no heart rhythm. It instructs the trained operator when to deliver the shock. The devices are small and easy to use, and have been installed in schools, airports and other public settings (WCCU has one in each branch) in an attempt to expand the number of life-saving defibrillation opportunities.

Steve White, presidentand CEO of WCCU said, “We are honored to donate this AED to support our local police department and community. We hope this donation will help increase the safety of our local residents and allow for the best possible outcome in case of emergency.”

For more information, contact WCCU at 401-596-7000 or visit

Rettig joins Electronic Alarms

WARWICK — David Rettig, a seasoned professional with broad experience in business security systems and information technology, has joined Electronic Alarms as an integrated security consultant. In his new role, Rettig will work with commercial and nonprofit institutional customers across Rhode Island and Southeastern Massachusetts.

“We are pleased to welcome David to our team,” said Henry Guzeika Jr., general manager of Electronic Alarms. “David’s IT networking experience, along with his security systems knowledge, will be of great value to the companies, hospitals, educational institutions and government agencies we serve.”

Prior to joining Electronic Alarms, Rettig worked for nearly 10 years at a Massachusetts-based security and life-safety systems company. Before transitioning to the security industry, Rettig had more than 20 years of experience as an applications engineer and analyst for several large technology firms. Rettig holds a bachelor of science degree in electrical engineering from the University of Massachusetts.

“I appreciate the opportunity to be part of Electronic Alarms,” Rettig said. “Frankly, I was not looking to make a change, but I was so impressed by this company’s commitment to customer service, technical knowledge, and the fact that it operates its own state-of-the-art central station. In other words, Electronic Alarms doesn’t outsource customers’ security. From the design, installation, servicing and monitoring of every system, Electronic Alarms staff takes personal charge, and that’s a powerful model for security.”

GBA to hold meeting at Quick N Clean Carwash

GROTON — The next Groton Business Association (GBA) meeting will be held at Quick N Clean Carwash, 112 Plaza Court, from 7:30 to 9 a.m. Admission is free, so come and hear local business updates while enjoying breakfast

The Groton Business Association works with and promotes businesses in the Groton area. Groton’s active business group is a division of the Greater Mystic Chamber of Commerce that helps enhance the economic vitality of the Groton business community. The public is welcome to all of GBA’s monthly meetings. Each meeting is at no cost and involves discussion of local happenings and upcoming events that promote local businesses. Meetings start at 7:30 a.m. on the third Thursday of each month.

Visit for more information.

CL&P providing support for electric vehicle technology

BERLIN — As the use of electric vehicles continues to grow across the country, Connecticut Light & Power is giving customers a new place to turn to find out more. The company has opened a new information center at its call center in Windsor to help customers understand electric vehicle technology and ask questions.

“We’re excited about the launch of our new electric vehicle information hot line to offer customers expert service, information and guidance about electric vehicles and vehicle charging options,” said Penni Conner, senior vice president and chief customer officer at Northeast Utilities, CL&P’s parent company. “CL&P is providing a single point of contact for our customers and communities, making it easy for them to find the answers they need to make informed decisions about electric vehicles.”

As interest in electric vehicles grows, so does the need for accurate and up-to-date information. Through CL&P, customers will be able to access information and advice about vehicles and related equipment, payment options, optimal placement of charging equipment, and best industry practices. The information center will also provide cost estimates for operating and charging electric vehicles and offer referrals to other companies for additional information.

CL&P’s electric vehicle information center hot line, 855-INFO4EV (463-6438), is staffed by a team of specialists Monday through Friday from 8 a.m. to 5 p.m. The company also created a website where customers can access a variety of information, tools and resources at

A.T. Cross to present at conference

LINCOLN — A.T. Cross Company has announced that David G. Whalen, president and chief executive officer, will be presenting at the Canaccord Genuity Growth Conference on Wednesday at 9:30 a.m. The conference will take place at the InterContinental Hotel in Boston.

The presentation will be webcast live and may be accessed on the Investor Relations section of the company’s website,

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