Rhode Island has opened an investigation into the National Grid’s performance and management following an October storm that left thousands in the dark, and the agency charged with oversight of the utility company is seeking to hear from the public.
The Rhode Island Division of Public Utilities and Carriers, known as DPUC, opened an investigation on Nov. 1 to conduct a thorough review of the response by National Grid and its employees to a late October storm. The powerful storm, which came during the overnight hours on Oct. 29 and Oct. 30, left more than 140,000 thousand Rhode Islanders in the dark.
Following a National Grid effort described by state officials as a “slow response” that left thousands without power for nearly five days, Gov. Gina Raimondo on Nov. 1 called for a full investigation into the response. The goal of this investigation is to provide definitive clarity, accountability, consequences and remedy for the outages suffered by customers during the recovery from that storm.
As a part of this process, the division is currently accepting written comments from the public regarding their experiences. Those who wish to comment are asked to email their responses to firstname.lastname@example.org. The public is also encourages to attend a scheduled meeting to address the written comments on Dec. 12 at 4 p.m. The hearing will be held at the Public Utilities Commission building, 89 Jefferson Blvd. in Warwick.
– Sun staff